Ashland Water Issues: Engineers Explain What Went Wrong as Residents Press Officials for Answers

ASHLAND — As the Ashland area continues to deal with an ongoing boil-water advisory, new information provided by the Ashland Area Municipal Authority's engineering firm has shed light on the series of problems that led to the water crisis, while residents have pressed borough officials for answers about water safety, pressure problems, and how long it will take to restore normal service.

Alfred Benesch & Company, the engineering firm working with the Ashland Area Municipal Authority (AAMA), provided a detailed summary of the water system and the events that unfolded beginning October 5, 2026.

Boil Water Advisory Issued for Ashland Area Water Authority Customers

ASHLAND — Ashland Area Water Authority customers are being advised to use boiled or bottled water following a water main break near the authority’s water storage tank and treatment plant.

According to a drinking water warning issued on October 6, 2026, the break caused a loss of positive water pressure and prompted a system-wide advisory for authority customers.

Boil Water Advisory Issued for Ashland Area Water Authority Customers Following Water Main Break

The Ashland Area Water Authority has issued a boil water advisory for customers in the Ashland and Fountain Springs areas after a water main break caused a loss of water pressure in the system.

Boil Water Advisory Lifted for Shenandoah Area Aqua Customers

Aqua Pennsylvania has officially lifted the Boil Water Advisory for all customers in the Shenandoah service area, including residents and businesses in Shenandoah Borough, West Mahanoy Township, and Butler Township.

Boil Water Advisory Issued for Shenandoah

Aqua Pennsylvania, Inc. has issued a boil water advisory for customers served by Aqua Shenandoah following a loss of water pressure in portions of the system.