Over the past few months, Schuylkill County has grappled with a shortage of 911 dispatchers, creating challenges for coverage at the Schuylkill County Commissioners Center.
The shortage was attributed, in part, to the relatively low starting rate for a dispatcher, set at $15.50 for trainees, with only a marginal $1 increase upon completion of training.
By the October meeting, the Schuylkill 911 team found themselves understaffed by 7 dispatchers, leading to existing staff members taking on double shifts to compensate for the shortfall.
During Wednesday's meeting, the Schuylkill County Commissioners took proactive measures to alleviate the shortage.
Commissioners Hetherington and Hess both voted to approve a side agreement with AFSCEME District Council 89, Local 1512, raising the starting rate for new 911 dispatchers to $20, an increase aimed at attracting qualified individuals to the position. Additionally, the commissioners approved a 4% pay raise for the existing dispatchers, recognizing their dedication and hard work in maintaining emergency services under challenging circumstances.